Client: Natural Juicing Centre
Industry: Wellness & Alternative Health
Location: Kenya
Service Delivered: Custom Healthcare Management System
Platform: Web-Based Application

🧩 The Challenge

Natural Juicing Centre, a wellness facility focused on nutrition-based healing, needed a system to streamline client intake, monitor wellness programs, and digitize patient records. Their manual processes made it difficult to track client progress, manage appointments, and maintain consistency in treatment plans across multiple therapists.

💡 Our Solution

DELLWEST designed and deployed a custom Healthcare Management System tailored to the centre’s unique blend of nutritional therapy, natural remedies, and wellness coaching. The system centralized client health data and automated appointment scheduling and wellness tracking.

Key Features:

  • Client Profile Management – Detailed records including health history, allergies, and dietary preferences

  • Appointment Scheduling – Smart calendar for managing bookings, cancellations, and reminders

  • Treatment & Juice Plan Tracking – Assign and monitor personalized juice/nutrition regimens

  • Session Notes – Secure logs for therapist notes, progress reviews, and medical observations

  • Billing & Payment Tracking – Invoicing, receipts, and payment history management

  • Analytics Dashboard – Health trends, client retention rates, and plan effectiveness

  • Role-Based Access – Admin, therapists, and reception with appropriate permission levels

🚀 The Results

After implementation, the Natural Juicing Centre achieved:

  • 50% faster client onboarding

  • More consistent tracking of treatment progress and outcomes

  • Reduced scheduling conflicts through the centralized booking system

  • Better data-driven insights into client health improvement and service performance

🧭 Technologies Used

  • Backend: PHP Laravel

  • Frontend: React.js

  • Database: MySQL

  • Security: Encrypted medical records, audit logs, and role-based access control

  • Deployment: Cloud-hosted, mobile-friendly interface for in-clinic and remote access

📣 Client Feedback

“This system has helped us provide more personalized care and operate more efficiently. We’re able to focus more on healing and less on paperwork. Our clients love the structure and follow-up!”
– Centre Director, Natural Juicing Centre